At HelpingHands, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of care. This Privacy Policy outlines how we collect, use, store, and protect your data. By using our website, you agree to the practices described in this policy.
Personal Data Collection
We collect personal data from you when you interact with our website. This includes information that you voluntarily provide, such as:
- Contact Information: When you contact us via email, phone, or through our website’s contact forms, we may collect your name, email address, phone number, and other relevant details.
- Usage Data: Information about how you use our website, including your browsing history, IP address, and device details.
- Cookies: As described in our Cookie Policy, we collect data through cookies that help us understand your preferences and improve your experience.
Cookies
Cookies are small text files placed on your device to collect information about your interactions with our website. These cookies help us personalize your experience, analyze website traffic, and provide relevant advertising.
For more information on how we use cookies and how you can manage or delete them, please refer to our Cookie Policy.
Retention and Deletion
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will delete it securely.
If you wish to request the deletion of your personal data, you can contact us using the details provided in the Contact Information section. Please note that we may need to retain certain information to comply with legal obligations or resolve disputes.
Security Measures
We take the security of your personal data seriously. We implement appropriate physical, technical, and administrative measures to protect your information from unauthorized access, alteration, or disclosure.
These measures include encryption, firewalls, secure access controls, and regular audits to ensure the security of our systems. However, no data transmission over the internet or electronic storage method is 100% secure, so while we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
HelpingHands does not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe that your child has provided personal data to us, please contact us immediately.
Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data that we hold.
- Right to Rectification: If your personal data is inaccurate or incomplete, you can request corrections.
- Right to Erasure: You may request the deletion of your personal data, subject to certain exceptions.
- Right to Restrict Processing: You can request the restriction of processing of your data in specific circumstances.
- Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.
- Right to Data Portability: You can request that your data be transferred to another service provider in a structured, commonly used format.
If you wish to exercise any of these rights, please contact us using the details provided in the Contact Information section.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page and notify you by posting a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: [email protected]
- Phone: (555) 384-7901
- Mailing Address:
HelpingHands
123 Gold Lane, Suite 400
New York, NY 10001
We are committed to addressing your concerns and ensuring that your privacy is respected.